As close as possible to you

Alessandro Pinto

Comdata Romania started its operations in 2006, opening its first office in Craiova, to serve Italian customers of telco and banking. Since then, Comdata Romania has grown, year by year, having, nowadays, 7 centres spread all over the country and being the most important Italian-clients oriented player in Romania, in the BPO industry.

Nowadays, Comdata ensures more than 2,000 jobs in its 7 centers, covering a wide range of services for our clients from front end activities, help desk, non-voice services, technical support and many more.

The hard-working mindset combined with the widespread knowledge of a number of European language of local workforce made Romania a country of choice for BPO players across the last 15 years and we are proud that Comdata Romania is delivering operational excellence and customer satisfaction in all its 7 centres.

The innovative approach and proactivity of our strong local management team will continue to help our Clients delivering a top class customer experience in the years to come, constituting one of the pivotal country in the Group development.

Alessandro Pinto, CEO

What makes us unique

Makers

Vision
In nowadays everchanging world, digital is reaching maturity and impacts all the sectors, which are reinventing themselves in the depth to adapt to this new reality. This new environment means customer interact more and they expect more in terms of experience with brands: Customer is King, Customer is everything.

Mission
Our services, from outsourcing of customer interactions and processes to customer experience consulting, are entirely focused on one goal: helping our client to maximise the customer value, by creating the smart blend of people, process and technology.  We are a special breed of business partners - we are makers: we think and do, we cherish both and that fruitful combination makes us better at our job. Our group combines an international footprint with a strong, decentralized, local expertise, to be as close as possible to our clients.

Ambition
We desire to transform the present as to design the future of both our clients’ businesses and our industry. Globally and in each country, we are present, we aim to be recognised as the market shaper in Customer Interaction & Process Management

Our Values

Values

  • We seek Excellence and we make things happen
  • We earn customer trust and build employee  loyalty every day
  • We believe in innovation as a mindset
  • We trust in an international team because we embrace cultural diversity
  • We support the communities where we work and live

Facts & Figures

fact & figures

Romania Headquarters

Comdata Romania
Str. SF. Dumitru nr. 8, et. 1
Craiova, Dolj
Tel. +40 251.410.001
Fax +40 251.410.002
email: 
romania@comdatagroup.com
www.comdatagroup.com